Poly-Cloud backup
Remote backups of your databases and files, kept in secure digital vaults.
Support and data
Technical support
Our team of technicians is there for maintenance and urgent faults alike: at our certified technical support centre, at your premises, on the phone and remotely.
Opening hours: Monday – Friday 08:00 – 18:00 and Saturday 10:00 – 14:00
Need help right now?
Download Poly Remote and our technician connects securely to your computer through our own relay server.
What we do
What we take care of
Certified technical support centre
Repair and maintenance of cash registers, POS, scales, printers and office machines at our centre.
On-site diagnosis
Our technician comes to your shop or office, finds the problem and fixes it on the spot where possible.
Remote support
With Poly Remote we connect securely to your computer and solve many problems without a visit.
Phone support
Call us Monday – Friday 08:00 – 18:00 and Saturday 10:00 – 14:00 on +30 210 2772984 for help with your equipment and software.
Online fault report
Describe the problem in the fault form and our team will get back to you.
Networks and maintenance Placeholder
Network work and regular maintenance, so your business keeps running.
Who it’s for
For businesses like yours
- Retail
- Pharmacies
- Hospitality
- Bakeries, butchers, greengrocers
- Offices
For every business that runs on cash registers, POS, scales, printers and business software, and can’t afford to stop when something breaks.
Brands
Brands we work with
Brands from our range. Trademarks belong to their owners. Ask us about the product you are interested in.
FAQ
Questions we often hear
Can’t find the answer? Call us or send us a message.
Contact usHow do I report a fault?
Fill in the fault form with your details, the type of fault and a description, or call us on +30 210 2772984.
Do you offer remote support?
Yes. With Poly Remote we connect securely to your computer through our own relay server and solve many problems without a visit.
See also
All services
Cash registers & POS
Cash registers, fiscal devices, all-in-one POS and Android handhelds, connected to myDATA and card payments.
Business software & ERP
Semantic’s ERIS Retail and Business Evolution, SoftOne’s Soft1 and other platforms, set up for the way you work.
Something not working?
Report the fault online or call us. Our team will get back to you. Opening hours: Monday – Friday 08:00 – 18:00 and Saturday 10:00 – 14:00.